Can I cook on my fire pit?

Yes. Our stainless steel grill accessory allows you to cook directly over the fire. It’s perfect for simple outdoor cooking such as: steaks vegetables sausages marshmallows Cooking over a wood fire creates a fantastic flavour and is one of the best ways to enjoy time around the fire with family and friends.

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Q: What is the best way to store firewood outdoors?

The best way to store firewood outdoors is off the ground and protected from direct rain , while still allowing airflow. A good firewood storage setup should: • Keep wood elevated off the ground • Allow air to circulate around the timber • Provide some protection from rain Open firewood storage racks or purpose-built wood storage units work well because they allow the wood to continue drying while keeping it organised and ready for use. Dry hardwood firewood will burn hotter, cleaner and produce less smoke.

Q: What surface should I place my fire pit on?

Fire pits should always be placed on a stable, non-combustible surface . Suitable surfaces include: Pavers Compacted gravel Stone Heat proof surface Avoid placing the fire pit directly on timber decking, grass or other flammable surfaces. Many customers create a small dedicated fire pit area using gravel or stone, which also helps define a beautiful gathering space in the backyard.

Q: What type of wood should I burn?

We recommend burning dry hardwood firewood such as: Red gum Ironbark Yellow box Hardwood burns hotter, longer and produces less smoke than softwood. Avoid treated timber, painted wood or construction offcuts.

We’d love to hear from you

Ask about fire pits, accessories, delivery, or your order. We typically reply within one to two business days.

Help us reply faster

Before you send your message, a few details go a long way:

Your suburb or postcode
What you are looking at (for example, a Harlo size or a specific accessory)
Whether your question is about stock, delivery, care, or an existing order

Check the FAQs section too - your answer may already be there.

Delivery, sizing, and honest advice

We ship Kindle and Kin fire pits and accessories across Australia; Melbourne and Sydney metro delivery is available with rates shown at checkout.

Tell us your suburb and what you are considering - Harlo size, table tops, covers, or corten care - and we will point you in the right direction.

Common reasons people write in

Products & materials

Questions about sizes, corten steel, table tops, covers, or what ships with your fire pit - send it through.

Orders & delivery

Order updates, shipping timeframes, metro rates, or how we pack for transit - we are happy to clarify.

Trade & partnerships

For wholesale, trade pricing, or volume enquiries, apply on our trade page so we can review your business details.

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FAQs

Our fire pits are built from thick steel and designed for years of use.

With normal backyard use and basic care, your fire pit should provide many seasons of warmth, cooking and outdoor gatherings.

Over time the steel may develop a natural patina from exposure to heat and weather — this is normal and part of the character of a real wood fire pit.

The best way to store firewood outdoors is off the ground and protected from direct rain, while still allowing airflow.

A good firewood storage setup should:

• Keep wood elevated off the ground
• Allow air to circulate around the timber
• Provide some protection from rain

Open firewood storage racks or purpose-built wood storage units work well because they allow the wood to continue drying while keeping it organised and ready for use.

Dry hardwood firewood will burn hotter, cleaner and produce less smoke.

Fire pits should always be placed on a stable, non-combustible surface.

Suitable surfaces include:

Pavers
Compacted gravel
Stone
Heat proof surface

Avoid placing the fire pit directly on timber decking, grass or other flammable surfaces.

Many customers create a small dedicated fire pit area using gravel or stone, which also helps define a beautiful gathering space in the backyard.

We recommend burning dry hardwood firewood such as:

Red gum
Ironbark
Yellow box

Hardwood burns hotter, longer and produces less smoke than softwood.

Avoid treated timber, painted wood or construction offcuts.

Yes.

Our stainless steel grill accessory allows you to cook directly over the fire. It’s perfect for simple outdoor cooking such as:

steaks
vegetables
sausages
marshmallows

Cooking over a wood fire creates a fantastic flavour and is one of the best ways to enjoy time around the fire with family and friends.

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